For operating the uEye cameras, the following system requirements must be met:
|USB 3.1/USB 3.0 camera||USB 2.0 camera||GigE camera|
|Interface||USB 3.0 port (Super Speed)||USB 2.0 port (High Speed 480 Mbps, "Full Powered" 500 mA)||Gigabit Ethernet port (1000 Mbps)|
|CPU||Intel i5 or better||Intel i3 or better||Intel i3 or better|
|Memory||min. 2 GB||min. 2 GB||min. 2 GB|
|Disk space||min. 500 MB||min. 500 MB||min. 500 MB|
Depending on the sensor model, the camera performance may be limited with the minimum system requirements.
IDS Software Suite has been tested with the following Windows 10 version:
For best performance and stability, all USB drivers and the firmware must be updated to the latest version!
Current generation CPUs with energy saving technologies can cause bandwidth problems on the USB bus.
We recommend not to change the DHCP configuration of the network adapter while operating the uEye cameras. If you encounter difficulties, you should reboot your computer system with the desired configuration.
The uEye driver can use Direct3D to display the camera image with overlay information. To use the Direct3D functions, a suitable version of Microsoft DirectX runtime has to be installed on the system.
On Windows systems, you can use the supplied "DXDiag" diagnostic tool to check whether your graphics card supports Direct3D functions. To start the diagnostic tool, click "Run…" on the Windows start menu (shortcut: Windows+R) and enter "DXDiag" in the input box.
Note for 64-bit systems: On a 64-bit operating system, the setup installs only 64-bit DirectX libraries. If you are using a 32-bit application and do not have 32-bit DirectX libraries installed, using DirectX will fail. In this case, the 32-bit DirectX libraries must be installed manually.
For OpenGL, version 1.4 or higher must be installed.
The COM port driver is only supported on Windows 7.
Older versions of the IDS Software Suite can be downloaded in the software archive on https://en.ids-imaging.com/downloads.html.
The UI-3013XC camera model is supported by driver version 4.92 for the last time.
The camera models UI-112xSE, UI-512xSE, and XS are supported by driver version 4.91 for the last time.
The UI-1008XS camera model is supported by driver version 4.81 for the last time.
The GigE uEye RE camera family is supported by driver version 4.80 for the last time. The GigE uEye RE PoE camera familiy is not affected by this.
The USB uEye RE camera family is supported by driver version 4.80 for the last time.
The USB uEye ME camera family is supported by driver version 4.40 for the last time.
The GigE uEye HE camera family is supported by driver version 3.82 for the last time.
The models UI-121xSE, UI-141xSE, UI-144xSE, UI-145xSE, and UI-154xSE-C have been discontinued and will not be tested with new drivers from version 3.80 onwards. IDS Imaging Development Systems GmbH therefore cannot guarantee that these models will provide full functionality with new driver versions and operate without problems.
The optional memory board of the USB uEye SE and USB uEye RE camera series has been discontinued. The functions required to operate the memory board are supported up to and including driver version 3.24.
All USB CMOS-cameras with USB board revision < 2.1 are not supported by driver versions > 3.10. How can you check whether your camera is affected?
Check the serial number of your camera. If it is less than 400 26 27000, your camera will not be compatible with driver versions > 3.10.
If your camera is not compatible with driver versions > 3.10, you can of course continue to use your present driver (up to version 2.40).
You need administrator privileges to install the software.
If you need to make changes to an existing installation, you can do this with the custom installation.
Use the IDS Camera Manager under
C:\Windows\System32\IdsCameraManager.exe to configure the IP address of a GigE uEye camera.
After you installed the software, connect the camera to the PC, using the corresponding USB cable. The camera will be recognized automatically. When you connect a camera with a PC or a new USB port for the first time, it is detected as a new device and the firmware is uploaded to the camera. When the camera has been correctly installed, the LED on the back of the camera lights up green and the camera is displayed in the list of the IDS Camera Manager.
Note: When you connect a new USB device with a PC or a new USB port for the first time, Windows update searches automatically online for a suitable driver. This may take some time depending on your system.
USB 3/USB 3.1 uEye cameras are limited usable under USB 2.0. Depending on the camera model, not all camera functions are available in USB 2.0 mode. USB 3/USB 3.1 uEye cameras are optimized for USB 3.0 ports and are not tested by IDS Imaging Development Systems GmbH under USB 2.0.
Note that due to the high performance of modern sensors, some USB 3/USB 3.1 uEye models are not supported in USB 2.0 mode anymore, as the USB 2.0 interface does not provide enough power.
After you installed the software, connect the camera with the network. Check the power supply to the camera. Use either an external power supply or - depending on the model - via PoE (Power over Ethernet).
NOTICE! Cameras with Power-over-Ethernet (PoE) can be powered from an external source or via PoE. The camera should not be supplied with both power sources at the same time, as this may cause irreparable damage to the camera.
Before you can use the camera on the network, you need to assign a valid IP address to the camera in the IDS Camera Manager.
See list on https://en.ids-imaging.com/open-source.html
To uninstall the uEye drivers and software, you also use the menu-driven uEye setup program. The GigE uEye network service is uninstalled automatically when you uninstall the uEye driver. After uninstalling the GigE uEye driver, you will have to restart your computer. You can only reinstall the driver after restarting the computer.
IDS Imaging Development Systems GmbH
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T: +49 7134 96196-0
© IDS Imaging Development Systems GmbH, May 2021